FAQ

When will my product be ready?

All Austin Architectural products are custom-made. Fabrication time of most products is 2-3 weeks after purchase.

When do you ship? 

Shipping routinely takes between 3-5 business days after your order is fabricated. We ship out Monday - Friday from 8am - 4pm CST. We will notify you of both shipment confirmation and tracking information via email.

Do you offer pick-up and local delivery? 

Yes. Local pick-up and delivery option are available at checkout. A local delivery fee will be applied. We will notify you of your pick-up or delivery confirmation via email.

 

How much are shipping costs? 

Pricing is based on UPS or USPS rates for shipping ground from Austin, TX. All small products ship via UPS Ground or USPS. Side tables and large shelves ship by UPS Freight.

Do you ship internationally

Austin Architectural currently offers domestic shipping as of now.

WARRANTY & RETURN POLICY

Austin Architectural prides our products by extending a warranty that covers quality workmanship, materials, and defects in production for a period of 1 year from the original date of purchase.